Terms and Conditions

• Minimum order 10 pcs of Ultra Reds. Below that please contact us for negotiation.
• Export size 15-35 cm
• Full payment before shipping.
• Apply CITES need around 1-2 weeks.
• We can only export to country that doesn't ban arowana import.
  

Method of payment :

We accept the payment by telex transfer / wire transfer. 100% to be paid upon sales confirmation / contract.

We take the greatest care in packing and shipping. Our arowanas are selected at least 1 week before shipping for purging.
Should there be any DOA'S must be produced by photo and micro-chip. We will replace the arowanas in your next order.

Our packaging method is International Standard and the water was prepared before doing any packaging operation.